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Terms & Conditions
PANACHE TENT & EVENT, INC.
RESERVING EQUIPMENT:
Equipment will be reserved upon receipt of a signed contract and a deposit of 50% of total charges, this deposit is
NON- REFUNDABLE and may be paid by cash, check or credit card Client must provide PANACHE TENT & EVENT, INC. with final count 10 days prior to event at which time a final invoice with balance due will be provided.
THE RENTAL OF THIS EQUIPMENT IS TO THE CLIENT INDICATED BELOW, FOR THE EQUIPMENT ITEMIZED ON THE CUSTOMERS INVOICE AND FOR THE EVENT AND SPECIFIED DATE INDICATED ON THE INVOICE. THIS EQUIPMENT CANNOT BE SUBRENTED OR USED BY OTHERS, ONLY THE CLIENT LISTED BELOW ON CONTRACT.
CREDIT CARD REQUIREMENTS:
A valid credit card is required for all rentals, all information must be included and signature filled out at location on bottom of this
Rental Agreement. Charges billed to the credit card will consist of balance due on contract, missing or damaged items and charges left unpaid after 10 days of event. A detailed invoice of those charges and copy of receipt will be mailed to you after the event. Client hereby authorizes PANACHE TENT & EVENT, INC. to charge the credit card listed below and agrees not to dispute such charge.
MISSING OR DAMAGED ITEMS:
Items not returned within 5 days after event are considered missing. Missing or damaged items will be charged to the credit card
at the replacement cost. A detailed invoice of these items will be provided to client.
FINAL PAYMENT:
Final payment is due 10 days prior to event, and will be made by cash, check or credit card. No orders will be scheduled for delivery until full payment is received. A $25.00 charge will be added to your account each time the order is changed within 24 hours of your scheduled delivery. In the case where a balance due is unpaid past 30 days, client agrees to pay an interest charge of 1.5% per month on the outstanding balance. Client also agrees that if suit is filed in order to effectuate payment to
PANCHE TENT & EVENT, INC. for services rendered, the client will be held responsible for ALL collection costs and attorneys fees. The client also agrees to venue of STATE COURT in GULF COUNTY FLORIDA. Client waives all rights to trial by jury.
SITE PREPARATION:
Please be sure your site is ready, (lawns mowed, furniture moved, vehicles moved, etc.) before the crew is scheduled to arrive. If
the site is not ready or accessible when the crew arrives, the client will incur an additional fee and/ or equipment may not be
delivered.
Client agrees to inform PANACHE TENT & EVENT, INC., in writing or fax to main office at least 7 days prior to event, of the
existence and location of any underground utilities (i.e. phone lines, cable lines, sprinkler systems, water lines, gas lines, electric
lines, septic system, etc.), or conditions that may interfere with the ability to stake and/or anchor equipment. Client will assume
responsibility for all damages to underground utilities in absence of notice or incorrect location of utilities, Client is encouraged to
call 1-800-432-4770 (Call Sunshine) Florida’s One Call Utilities locating service. This service is free. Please allow 48 hours for
location to be performed. PANACHE TENT & EVENT, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY AT EVENT.
DELIVERY & SET UP:
PANACHE TENT & EVENT, INC. will strive to accommodate client delivery request; however, delays and changes in the schedule
are sometimes unavoidable. We try to communicate any scheduling changes as they occur. All items will be delivered and picked up at a designated location. The client must be available to count all items upon delivery and pickup; otherwise, PANACHE TENT & EVENT, INC. counts will be considered accurate. Items will be delivered to nearest drivable point and will be picked up at that SAME location on day of pickup to avoid additional charges. IF delivery to another location is needed, a Delivery and Set Up Charge should be scheduled and paid for in advance.
CLEAN UP & PREPREATION FOR PICKUP:
All floral arrangements, trash, and decorations of any kind should be removed from tent or other rental equipment before
scheduled pickup time. There will be an additional charge for any items that PANCAHE TENT + EVENT has to remove.
All chairs and tables should be stacked in designated location as delivered. All dishes, glassware, flatware, and any other catering item, should be returned to proper rack or container dry and rinsed and assembled at designated location for pickup. Any catering item that is returned dirty (not rinsed) will incur an additional fee of $5.00 per item. Linens should be food and particle free and shaken out before being placed in laundry bags. LINENS MUST BE DRY BEFORE PACKAGING IN LAUNDRY BAGS. Linens that are returned with burns, wax, holes, tears, permanently stained, wet or damp with mildew, or otherwise unusable will be billed at replacement cost.
WEATHER:
Tents are temporary structures designed to handle most normal weather conditions; however, there may be situations that
become unsafe such as high winds or lightning. Evacuation of tents is recommended in these or other unsafe conditions.
PANACHE TENT & EVENT, INC. RESERVES THE RIGHT TO CANCEL RENTAL AGREEMENT, IF, IN ITS SOLE DISCRETION THE WEATHER IS DEEMED TO BE UNSAFE OR POTENTIALLY DAMAGING TO OUR EQUIPMENT.
PANACHE is a regional rental company, adverse weather conditions in your area or venue does not necessarily mean there is adverse weather in another area. Therefore, rental items reserved by you for use on the date contracted are NON-REFUNDABLE and NON-CANCELLABLE. It is the responsibility of the customer to have a second or back up venue in case of inclement weather unless an additional planner rider is purchased. Wedding and Event insurance is available through third party insurers that will protect your investment on your event date.
SUMMARY:
RESPONSIBILITY OF THE EQUIPMENT REMAINS WITH THE CLIENT FROM THE TIME OF DELIVERY TO THE TIME OF
PICKUP. Please be sure all equipment is secured when not in use and protected from weather. All collection fees, attorney fees,
court costs, or any expense involved in the collections of rental charges will be the client’s responsibility. Be sure all equipment is
returned according to these TERMS & CONDITIONS. The client is solely responsible for any additional charges incurred as a
result of failure to meet these conditions.
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